Send & Receive Text-Based Messages

Overview

Messaging allows attendees and booth administrators to use text-based messaging with each other in the platform. If messaging is turned on, attendees can message booth staff when they are in the booth and staff can respond. Messages are accessed in the booth dashboard.

In this article:

1. Log into the site
2. Go to your dashboard
3. Navigate to Messaging
4. View current messages
5. Message attendees from the booth

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Step by Step Walkthrough

Step 1 - Log into the site

Find the “Login” button in the upper right-hand corner of the site’s homepage or login directly from the site’s login screen.

Step 2 - Go to your dashboard

If you are not taken to your dashboard after logging in, click your name and then "My Dashboard" in the upper right-hand corner of the site.

Step 3 - Navigate to Messaging

From the dashboard, select "Messaging" on the left-hand side navigation bar.

Step 4 - View current messages

View previous message threads with attendees or other booth administrators.  Check for any incoming messages from individuals that visited the booth and sent a message.

Step 5 - Message attendees from the Booth

Message attendees by using the "In-Booth Now"  tool in the booth header.  

• Click the button to view attendees that are currently in the booth.
• Select "Message" to send them an instant message.