Send & Receive Text-Based Messages

Overview

Messaging allows attendees and catalog administrators to use text-based messaging with each other in the platform. If messaging is turned on, attendees can message catalog administrators when they are in the catalog and staff can respond. Messages are accessed in the catalog dashboard.

In this article:

1. Log into the site
2. Go to your dashboard
3. Navigate to Messaging
4. View current messages
5. Message attendees from the booth

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Step by Step Walkthrough

Step 1 - Log into the site

Find the “Login” button in the upper right-hand corner of the site’s homepage or login directly from the site’s login screen.

Step 2 - Go to your dashboard

If you are not taken to your dashboard after logging in, click your name and then "My Dashboard" in the upper right-hand corner of the site.

Step 3 - Navigate to Messaging

From the dashboard, select "Messaging" on the left-hand side navigation bar.

Step 4 - View current messages

View previous message threads with attendees or other catalog administrators.  Check for any incoming messages from individuals that visited the booth and sent a message.

Step 5 - Message attendees from the Catalog

Message attendees by using the "In-Catalog Now" or "In Booth Now" button in the  header.  

• Click the button to view attendees that are currently visiting the catalog.
• Select "Message" to send them an instant message.